Account information
During login and sign-up, name, phone number, and basic profile information are required to keep tbjee Login active
tbjee App privacy policy: Data protection and user rights
This tbjee App privacy policy explains to Dhaka's many users that before this page is viewed, then log in here how data is collected, stored, and used, that is clearly explained.
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Who will read this policy?
Anyone using the tbjee App, for them it is essential that when an account is opened, you log in, or top up with bKash, some information is automatically collected.
To put everything in one line, data protection, cookies, and user rights are explained together here so Bengali users can understand easily, so the language has been kept straightforward.
- Policy takes less than 3 minutes to read
- Language has been kept simple for Dhaka, Chattogram, and Sylhet users
- Information related to bKash, Nagad, and Rocket is kept minimal
Why trust tbjee App
4.9Average rating
79,332Total reviews
2.5M+Active users
99.5%Uptime
Collection: what tbjee collects
Device data
Android version, screen size, and app language settings are stored so tbjee App loads quickly, especially on low networks
Cookies and sessions
Cookies are used to remember sessions; without them you would have to log in repeatedly, and settings could be lost
Location signals
General city-level signals help detect network issues in large cities like Dhaka
Storage: where data is stored and for how long
Not all data is kept in one place; sensitive parts are stored separately on encrypted servers with restricted access
Many think cookies mean risk; in fact cookies only help remember browser sessions and preferences, so changing options also allows control over settings
- Stored with encryption
- Limited access rules
- Minimize unnecessary logs
- Token expires when the session ends
Usage: what data is used for
tbjee App mainly uses data for three purposes: running accounts, providing support, and security by flagging suspicious logins
Top-ups with Nagad, bKash, and Rocket show only necessary transaction-related data; users may also review their transaction history
Sharing: with whom information is shared
Not all data is shared with everyone; only parts go to payment processing, server hosting, and support tickets, for specific purposes
Beyond this, third parties are not given data unnecessarily; only what is required goes, and that too under contractual terms
- Limited data for payment verification
- Notes required for support cases
- Specific parts for legal requests
- No unnecessary marketing sharing
Deletion: how users gain control
If you wish, you can request to view, correct, or delete your data; these requests are usually handled within 12 business days by the support team
Even if you close the account, not all logs disappear at once due to security, fraud prevention, and legal obligations; some records remain for a certain period
Right to rectify
Incorrect name, phone, or settings can be updated
Deletion request
Requests to remove anything unnecessary
Security verification
Identity verification may be required for suspicious requests
Request tracking
Providing a support case number makes it easier to locate the case
How to control cookies and settings
Cookies can be limited from browser settings; this may prevent some pages from loading quickly, but you will have more control
Notifications, language, and session settings can be changed inside the tbjee App; this helps, especially when mobile data is low
- If cookies are disabled, the session may require
- Reducing notifications saves battery
- Page caching helps on local networks
If you have questions, contact tbjee
Questions about privacy, data protection, or tbjee Login can be easily addressed by contacting support; you will receive a response from Dhaka or another city
tbjee App, tbjee Download, and tbjee Register-related requests can also be sent here; the final thing is that you should receive a clear answer about your data
Privacy support Read tbjee overviewPrivacy FAQ
Does tbjee App store all data?
No, only essential account, session, and security-related data are stored
Are cookies needed to log in?
Yes, cookies help keep the session intact, so you don't have to sign in repeatedly
What is seen when paying with bKash?
Only the minimum information is shown for transaction verification; top-up history is kept separately secure.
Is using Nagad or Rocket safe?
That transaction data is processed in a limited way, and the log is always regulated.
Data protection visual summary.
